How to Cancel a Betternet Subscription
If you have signed up for a betternet subscription and you want to cancel it, there are several things to keep in mind. Among them are the fact that it has limited compatibility with many devices, no logs policy, and a small network of servers. Other important factors include the company's customer support and the level of malware and tracking it can carry out.
Customer support
Betternet is a Virtual Private Network (VPN) provider that offers a free and paid service. Although the free version is fairly limited, the premium version provides dedicated servers. Users can select from a list of servers in various countries, including USA.
Its terms of service state that Betternet may collect information about users' activity, but it does not specify what that information is. The company's policy states that this information may be shared with third parties for business or legal purposes.
When signing up, you're asked to enter your credit card information. This is so that you can start a free trial. If you decide not to continue with the service, you can cancel your subscription in the app.
However, you should note that it will be very difficult to obtain a refund from Betternet. Even if you're able to get a refund, you will have to do so within a 30-day period.
To see if you can get a refund, you can contact Betternet's customer service via email or the Betternet app. You'll need to provide an explanation for your request.
While the Betternet website has a help center, it does not have all the answers you need. Rather, it lists the most common problems and their solutions. There is also a general FAQ section.
The Betternet app comes with a seven-day free trial. After the trial ends, the service will automatically renew. In order to cancel, you'll need to log into your account in the app and click "subscriptions". Once there, you'll have to scroll down and click the link to "cancel subscription".
The process to cancel a subscription in the Betternet app is similar to the method for iOS. A pop-up window will ask you to input your email address, password, and credit card details.
No logs policy
Betternet is a Canadian VPN provider that claims to keep no logs. This is not true, as they do keep connection logs, including bandwidth used, domain names visited and device identifiers. However, they do not keep any personal information.
The good news is that Betternet does not share your IP address with law enforcement agencies, if you receive a DMCA takedown notice. You can also opt to have Betternet block you from accessing sites that you have been banned from.
However, Betternet's no-logs policy is not as robust as it could be. The company does not provide an Internet kill switch, nor does it offer advanced customization settings. Also, the company's privacy policies are somewhat opaque.
On the plus side, Betternet's OpenVPN encryption uses AES 256-bit. Although this is not the best choice for securing your data, it is a step in the right direction.
There are many other VPN services that have better policies. Another good choice would be ExpressVPN. They are based in the British Virgin Islands, which has strong data laws. In addition, the company is audited regularly.
One thing you will not find with Betternet is live chat support, which is important if you are trying to reach customer service. Instead, the best you can do is submit a ticket. Otherwise, the company's FAQ section isn't very helpful, and you'll have to wait for the answer to your question. If you are still interested in Betternet, you might want to try it out for a day or two before making a decision.
It's no secret that the United States government is interested in your internet browsing habits. The Betternet website states that they "don't log any personally identifiable information." That said, they do store your device identifiers, device hashes and duration of your sessions.
Small network of servers
Unlike many other VPNs, Betternet has a relatively small network of servers. This can lead to slow internet speeds. It also leaves users vulnerable to time-correlation attacks.
Although there are no leaks in IP addresses or connection logs, Betternet does not guarantee that your data is secure. However, it does offer basic security measures.
Betternet's website doesn't indicate whether it supports P2P file sharing, though. Betternet's terms of service state that it collects device identifiers. These may be used by advertisers. Also, Betternet states that it will provide information to government officials.
If you want to use the free version of Betternet, you can sign up for a seven-day trial. If you want to continue using the service, you'll need to enter your credit card details. There is a 30-day money back guarantee.
Betternet has an extensive Help Center. Users can search for answers to common questions or submit tickets. The FAQs are categorized by operating system.
Betternet offers an Android app and a Windows client. Both of these apps come with a kill switch, which is useful if your PC becomes infected. Additionally, both services utilize 256-bit AES encryption, which is considered to be impossible to crack.
In addition to its VPN app, Betternet has a browser extension for Google Chrome. However, it does not offer extensions for Mozilla Firefox or Microsoft Edge.
You can sign up for a six-month or one-year subscription. To avoid being charged for the first month, you'll need to cancel before the subscription period ends.
For a limited time, you can take advantage of the Betternet's 30-day money back guarantee. Just make sure that you've used less than 50 MB of your data.
Limited device compatibility
If you are considering a subscription to Betternet then you are not alone. While the service is impressive in its own right, it is not without its kinks. Not only does the service fail to deliver a consistent level of performance, it relegates its users to a service provider that isn't exactly up for the task. This can be a limiting factor when you are trying to get the most out of your hard earned cash. A plethora of service providers are out there, and finding the sane one can be like tast testing a sandbox. It is a daunting task, especially when the competition is so fierce.
In the end, it is a matter of evaluating your options before you make the final call. The best way to accomplish this is to ask yourself what exactly you are looking for, and if it isn't one thing, then it is another. As mentioned, not every provider is created equal, but that doesn't mean you can't find a better fit. Thankfully, the best option is often the best option, as long as you are willing to put in the legwork. Hopefully, you will be rewarded with a dependable service. Having a plan that covers all of your bases is essential if you want to reap the benefits.
Malware and tracking
If you want to protect your privacy, you may want to consider canceling your Betternet subscription. Betternet is one of the most popular VPN apps, but it hasn't always been a safe option.
In fact, Betternet has been in the news for a number of controversial issues. One of the biggest concerns is the use of tracking libraries embedded in its VPN apps. These tracking libraries can be used for tracking and analytics.
Another concern is the possibility of third-party advertisers tracking you. This can include information you share with the service, such as your web browser history. You can prevent this by ensuring you sign in to a secure office WiFi network before using the app.
Although Betternet doesn't store IP addresses, you should still be aware of their privacy practices. The Betternet policy states that information is only shared "for legal purposes," and "may be shared with our business partners."
Betternet uses basic 256-bit AES encryption to protect your traffic. They also claim to keep minimal logs. However, Betternet also allows installation of third-party cookies, which can track your preferences.
Even though Betternet claims they only collect and store user information for troubleshooting and for analytics, thirteen antivirus programs found malware embedded in their app. As a result, they finished fourth on a list of the top 10 worst VPNs.
The Betternet VPN apps are available for Android, Windows, and Mac. The company offers a free trial and then charges a monthly subscription. When you opt for the premium version, you'll have access to faster servers.
If you decide to cancel your subscription, you can either do so in the Betternet app, on the company's website, or through iTunes or Google Play. Alternatively, you can get in touch with customer support by email.
