There are many VPN services out there on the market. But choosing the right one for you is something that you should be careful about. In this article we will go through some of the most important factors to look at when selecting a service. These factors include Security, Payment options, Limitations, Speeds, Customer support, and more.
The best way to achieve a secure and fast internet connection is to use a VPN. A good one will ensure your data is kept confidential and your privacy is safe. With a VPN you can access your favorite apps and sites without the worry of tracking or being tracked. Most of the top players in the industry run hundreds of thousands of servers across the globe. Using a VPN may also help you to bypass content restrictions in your country. This is particularly important if you are a traveler or a digital nomad. Whether you are looking for privacy, speed or both, it is always better to do your homework than to simply opt for the first thing you see. For example, some of the fastest VPNs are better for boosting your speed, while some are better for limiting your bandwidth.
SecureVPN is a VPN service that claims to provide users with the ability to surf the internet anonymously. The company has servers in five different countries, and is available for both PCs and mobile devices. It also has a kill switch that automatically terminates the connection if the connection is no longer secure. However, while the service has a lot of positives, it has several negatives as well.
One of the biggest disadvantages of the service is its logging policy. The company collects personal information such as IP addresses, payment details, and name. This data is used to verify the accounts of users and to process payments. Additionally, the company is a part of the 5 Eyes surveillance alliance.
There are other services that are more privacy-conscious. They keep only the information that is necessary to process payments, support inquiries, and account details.
The Secure VPN customer support department has been rather pathetic. The company only takes PayPal payment methods and almost never provides email or phone support. They also have an extremely limited library of support materials, which can make it difficult to find the information you are looking for.
However, if you're willing to look for the answers elsewhere, the company does offer a ticket system within the live chat section. This system is a bit confusing, but it works well and was incredibly fast. There is also a community forum that includes blogs, discussion forums, and ideas for improving the service. In addition, there are local phone numbers for several countries.
While I've been happy with Norton Secure VPN's service, it does not have a great deal of customer support. Their support section isn't particularly well-designed, and their FAQ isn't very comprehensive. Still, they have a good selection of setup guides and troubleshooting materials, and they're open to both customer and non-customer questions.